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Appointments in person unless tele-appointment is requested

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  • Starting October 2, 2023: Households over the age of 60, disabled or has children under the age of 6

  • Starting November 1, 2023: Households that are disconnected or have a disconnect notice. 

  • Starting December 1, 2023: General population can make appointments


It is the mission of the Energy Services Department to be a resource for customers with limited or no income to help reduce energy costs and to assist with their immediate energy assistance needs.  CAPCIL, in partnership with energy vendors, will provide self-sufficiency education and energy reducing tools to assist the customers in developing a plan to break free from the cycle of poverty. 

MAKE SURE to  select Staff (COUNTY) before booking!

Eligibility Requirements 2024.png

LIHEAP Easy ONLINE Application

Step 1:

Click LIHEAP Application Button to open fillable application in new window

Step 2:

Enter your household information into all applicable fields.

Step 3:


the completed form so you can upload to send electronically or mail through USPS.

Step 4:

Click Universal Signature Page Button to open in new window

Step 5:


the completed form so you can upload to send electronically or mail through USPS.

Step 6:

Collect all required documents that must accompany your application

Final Step!

Choose a delivery method to return your completed application



Lightening speed! It's instant...


(Includes Emergency Furnace& PIPP)

The Low Income Home Energy Assistance Program (LIHEAP) assists eligible low-income households with their heating & cooling energy costs, bill payment assistance, energy crisis assistance, weatherization & energy-related home repairs. CAPCIL administers this Program in the following counties:  Logan, Mason, DeWitt, Piatt, & Menard Counties.



The Energy Services Department is also supported through the generosity of the Ameren Illinois Grant. This privately funded assistance program helps CAPCIL customers manage energy  costs and emergency energy-related crisis situations.



The Illinois Home Weatherization Assistance Program (IHWAP) helps low income residents and households conserve fuel and reduce energy costs by making their homes and apartments more energy efficient. IHWAP also provides many health and safety upgrades ensuring safe and healthy homes. Energy conservation and health and safety measures provided through home weatherization can ensure citizens have access to more affordable energy services. Weatherization services that can be funded through IHWAP include:

  • Air sealing

  • Attic and wall insulation

  • HVAC repair or replacement

  • Water heater repair or replacement

  • Electric base load reduction (lighting and refrigerator replacement)

  • Ventilation and moisture control measures (and other health and safety measures)

  • Maximum $15,000 per eligible client’s home for energy-related weatherization and repair work

  • Maximum $3,500 for health and safety related measures



Interested? Please contact Kerianne Short or
Anita Russell at 217-732-2159

  • Furnace Assistance Voucher Program

  • Must be willing to serve at least one of the counties in our service area

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