For many Illinois households, energy costs place a severe and
continuing stress on the family's budget. In some instances, the household is
forced to make painful decisions regarding which bills to pay and which
necessities to survive without. The Low Income Home Energy Assistance Program (LIHEAP)
is designed to help eligible low-income households pay for winter energy
LIHEAP is funded by the
Illinois Department of Commerce
& Economic Opportunity and the state of Illinois.
Energy assistance is provided by local community action agencies or
not-for-profit agencies throughout the state. You may contact the agency
provider in your area to apply for assistance.
LIHEAP will provide a one-time benefit to
eligible households to be used for energy bills. The amount of the benefit is
determined by income, household size and geographic location. An
overdue bill or cut-off notice is not required. You do not have to own your home
or pay energy bills directly to be eligible for assistance. Your source of fuel
does not have to be natural gas or electricity in order to receive assistance.
Emergency assistance may be available if
your household is disconnected from an energy source needed for heating and/or a
delivered-fuel supplier has refused to deliver, and the tank contains 10% or
If funding is available, assistance for reconnection will only be
provided to households that have made a good faith effort to maintain their
energy services, or that pay a portion of the amount owed for reconnection.
According to funding availability, local agencies will offer
three types of LIHEAP assistance:
These one-time payments will apply to all income
eligible households. Applicants must prove they are low income and responsible
for their home heating costs, or if the applicant is a renter and has no
utility bills, then the amount of the applicant’s rent must exceed 30% of the
Period: The Illinois Department of Commerce &
Economic Opportunity may set aside a portion of the State’s allocation for use
in emergency situations. Under this component, funds may be used for either
weather or supply emergencies that affect the entire eligible population or
for emergency related situations that affect an individual household to the
extent funds are available.
In the event of a weather-related natural
disaster or extreme weather conditions, the department will develop an
appropriate response designed to eliminate the threat to life and health. This
assistance will be limited to energy-related crisis activities, such as pledges
of payment to utilities, replacement of fuel tanks, heating system and water
heater repair or replacement, purchase of fans, operation or support of local
cooling centers, coordination with local social service agencies, air
conditioners (where medically necessary), etc.
During emergency periods, emergency
assistance will be provided within 48 hours from the date the client application
is complete (all client documentation has been submitted), or within 18 hours in
the event of a life-threatening situation affecting an individual household.
If the department has not
declared an emergency period or the department has announced that the emergency
period is no longer in effect, emergency assistance may be provided, although it
may not be provided within 48 hours. Emergency assistance will not be made on
behalf of a household unless the household makes a good-faith effort to pay its
home energy bills.
Assistance: This will be provided to households
that qualify for reconnection assistance, but do not have an operating furnace
or heating supply for their residence. Furnace benefits, which include
tune-up, repair, or replacement will be utilized to restore a vital heat
supply to the home. It will be operated by Local Administering Agencies, which
are uniquely situated to define and develop individualized responses to
energy-related emergencies and emergency furnace repair to restore a home
If you need assistance, make an appointment by
calling your local Community Action office. To find the location of your
county's Community Action office, click here.
You will need to bring the
following items to your appointment:
Social Security Cards for everyone in your
Proof of income for previous 30 days including
SS/SSI, cash assistance and employment.
Most recent utility bill(s)
Kimberly Lucas, Assistant Coordinator
Aaron Lohnes, Family Assistance Program Director
Serving Five Counties
1700 E. Main #105
1800 Fifth St.
301 S. Dale St. Clinton, IL 61727
Lincoln, IL 62656
Havana, IL 61644 217-935-2455
1118 Fourth St.
125 W. Lafayette St.
Petersburg, IL 62675
Monticello, IL 61856
Contact us for more info